The Role of Wearables in the Workplace
Just as smartphone usage has evolved from phone calls and emails to being an essential part of an employee’s work life, wearables such as smartwatches are also continuing to enable employees to be more productive, efficient and safe. Wearables are projected to be a $60 billion part of our workforce by 2022, and usage is steadily increasing as devices grow their capabilities and employees are more comfortable using the technology.
In the sci-fi world of the future, employees are often replaced by robots and made obsolete in various scary scenarios. In reality, wearables can actually make employees more indispensable. In fields such as construction and manufacturing, wearables can enhance employees abilities as well as keep them safe. As the workforce ages and jobs become increasingly complex, wearables can amplify hearing, sight and strength and sound alarms if anything is amiss. Headsets, augmented reality (AR) and exoskeletons mean humans can basically have superpowered senses while working.
Another safety and productivity benefit is being able to track and work with employees at any time. Through wearable tech, employee locations can be easily pinpointed in the event of a disaster or other unexpected event. Sales calls and time can be logged and monitored. Research shows a 10% increase in workplace productivity when wearables are implemented. Studies also show that goals are much more readily reached both when written down and when shared, creating accountability and community.
Wearables seem to work best when utilized in task-specific ways. Virtual reality (VR) and augmented reality (AR) give architects and interior designers the incredible ability to create detailed simulations of projects for clients and that surgeons can perform operations even more accurately. Wearables have also proven beneficial in improving quality of life for the chronically ill via VR and for police, security and military forces using body cams.
Office applications for wearables are also increasing and creating benefits for employees who work for the same company at different locations. Office headsets for meetings, for example, can make it seem like you are at the meeting rather than hunching over a conference room speaker. Virtual assistants keep everyone on task, translation devices ease and even erase communication barriers, and you can even improve your posture with a posture tracker. Smart suits, jackets and caps are also in the works.
Another benefit of using wearables at work is simply overall employee health. Step counters and programs to incentivize their usage promote positive lifestyle changes. Fitbit reported 1.6 billion in revenue in 2017 alone and Fitbit users take 43 percent more steps than non-users. This promotion is one of the most powerful pros to workplace wearables, as it is key to prevention of health issues and general employee wellbeing.
Given the general increase in adoption and overall benefits of wearables in the workplace, it stands to reason that more innovation and ease of use will mean these devices become more commonplace over time. And since they collect data, the real-time feedback they provide allows changes and adjustments can be made and pushed out quickly. All of which means that fitbit or smartwatch you already rely on is only just the beginning.